Privacy Choices
Last updated: August 21, 2026
This page explains the current privacy-related actions available in Colby and when a request should go through support.
Language summary
В приложении можно обновить профиль, изменить напоминания, сбросить данные или удалить аккаунт.
Если вопрос связан с приватностью, хранением данных или удалением аккаунта, напишите на calby.support@gmail.com.
Қолданбада профильді жаңартуға, еске салғыштарды өзгертуге, деректерді өшіруге немесе аккаунтты жоюға болады.
Құпиялылық, деректерді сақтау немесе аккаунтты жою бойынша сұрақ болса, calby.support@gmail.com мекенжайына жазыңыз.
In-app controls available today
- Edit preferences: update profile details and goals inside the app.
- Reminder settings: adjust notification preferences from the Profile screen.
- Reset my data: clear synced profile and app-state data for the signed-in account and remove related local data on the current device.
- Delete account: permanently remove the Colby account, synced data, and local files tied to that account on the current device.
- Sign out: remove the current session from the device.
Account deletion without the app
If you cannot access Colby, email calby.support@gmail.com with the subject "Colby Account Deletion Request" and include the email address connected to your account.
Colby may ask for limited verification before deleting account data to protect accounts from unauthorized requests.
Requests that should go through support
- Account deletion follow-up requests
- Questions about synced data retention
- Questions about AI scan processing
- Requests related to privacy laws that apply in your region
How to request help: email calby.support@gmail.com or use the hosted support page.
Current data model note
Profile information, synced app state, and backed-up body progress photos can be restored after sign-in on a new phone. See the Privacy Policy for Colby's data retention and deletion practices.